Clio Computers strives to be the best in the area in the way of service to you and your computer. We are constantly adapting to the demands of the community. We welcome you to our shop for all your computer needs, while still using the old values of service.
Clio Computers is a FULL service computer store in the downtown area of Clio. We specialize in the service of home and business computers. We have techs on staff to help you with all your needs and any questions you might have. We can usually have your system back to you in 3 to 5 days. We work on ANY Windows type computer (Dell, HP, Compaq, Sony, etc..)
We will not reload a system in your home, it is very time consuming and makes more sense to have other items to work on while waiting on systems to reboot, install, etc... What we will do in your home is fix network issues, replace a modem, replace a CD/DVD drive; items that won't take long to fix.
Apparently there are pc service shops out there that don't have a "service charge for in-home repair", that doesn't make sense if they are insured and certified. Ask any certified tech if he will work for free, ask any business how long they stay in business if they don't charge for the people on staff or ask the staff how long they will work for free or for "just gas". If you are getting someone in your home or business to work for free, then ask yourself how long can he be in business if he doesn't charge for something. And what kind of services are you getting if you are not being charged. Or better yet, one says they "come out for $49", but if they do any work, then a 'new' charge will be added. We have changed our prices to reflect the economy, and will work with anyone who can't afford to pay the full price. No other pc repair place advertises that. And we put out ALL our service prices on the net, does your current shop do that?
***There have been issues with customers not having files saved for reason of human error, hardware failures, or corrupted files, we want to stress that all files saved are the responsibility of the customer. We will "TRY" to save your files, but things happen, sometimes beyond our control, sometimes through human error (ours or yours), but please remember to tell us if you have files that need saving or programs that need replacing. It is the customer's responsibility to bring in all programs that they want re-installed.
All services charges are PLUS PARTS!!!
All "Clio Computers Systems" will have
$10 off all software work and all labor on "part installs" are free.
**All parts extra**
(All charges are plus parts)
|This the charge for diagnosis of all computers (whether laptop or desktop) if it can't be diagnosed in a couple minutes. We will try to do a free and simple, but sometimes it requires a bit more time. For all "Clio Computers" systems, this is a free service!
|Laptop / Desktop setup
|If you decide to purchase a system or laptop from another store (like Best Buy or Wal-Mart, etc..), we will remove all the junk programs and files that slow your system down, we'll make your recovery discs for you, and make sure you have a real (not a trial) anti-virus activated and in use.
|Part Installation Charge
|All installations of parts in a desktop or laptops are charged at $49 per session. More than one part can be installed at same time. Our systems have a "free installation" clause in the warranty as "Free lifetime labor" for the life of the system.
| Bench Charge
Virus Removal / System
| This is our basic charge for most items that need repair, plus parts of course. We will NEVER reload a system without you FIRST knowing it. We also clean up your start-up menu, tune up your system, remove all ad-ware/spy-ware and unwanted programs. This includes all virus and malware removal too. We also check to see if we have any used parts that will make your system better (i.e. RAM, a better optical drive, etc..) at no extra charge.
We completely open up the system and blow out all the dust that has built up in it. This is FREE for our systems we build and sell. We will do our systems FREE of charge every 6 months.
|Starting at $99*
|Power jack, screen, keyboard, etc replacement.
*plus parts. (most laptop labor repairs are $99 plus parts)
We will always CALL you BEFORE we do any work after the diagnosis.
|System Restore / Reload Charge
| Includes: saving desktop items, the "my documents" folder, Outlook /Outlook Express email folders (or other user data), music, favorites, address book, and any game data that is save-able. - programs can not be saved or transferred- All programs will have to be reloaded with the original disks. We will NEVER reload a system without you FIRST knowing it.
Our reload gives you all the basic programs you need to use the internet, i.e. Adobe Reader, Flash, Shockwave, Office type software, etc..
We will also load up an anti-virus of your choice (customer provided of course) or provide a free one and any connection software needed (AOL, EarthLink, etc..)
Pick up and Delivery Service
|Along with picking up and delivering it, we reconnect all the cables, reinstall your printer / scanner and make sure you can get back on-line.
Business Pickups are $79
| On-Site Service
|Networking and connection issues. (Parts not included)
|Networking / Onsite (commercial)
|Parts not included. If an additional tech is needed, charge will be $159 an hr for both technicians. Call for more information.